FAQ
Here at Amazon Coffee Co. Ltd., we want to ensure the best customer satisfaction, we have compiled this list of popular questions to address your concerns. If you have questions that are not addressed on this page, please feel free to contact us on line, we will try our best to provide you with answers for you concerns.
- Payment: We accept T/T ,WesternUnion, L/C and other (Visa, Mastercard...)
- Term of delivery : We accept EXW, FOB, CFR, CIF, DDU etc you can choose the one which is the most convenient of cost effective for you.
- Ordering: We have to accept 30% deposit before we producing the machine, when the machine is ready to ship please pay the balance.
- Producing Time: For normal the order-producing time is about 7-15 days after receive the deposit (except in stock).
- Delivery Time: It depends on where are you. Each area is different.
- Warranty: One year. During this period you can get free part provide human factor. Out of the warranty our services team will always beside to help you.