How to order our products:

1. Please tell us the model, battery capacity and quantity you want to order.

2. We will make a proforma invoice for your order.

3. We will deliver the goods ASAP when we receive your payment.

4. Payment: western union , T/T, Paypal.

5. Shipping : DHL, TNT,EMS, and UPS. It may takes 3~7working days.

6. Delivery time: 1-3 days for samples, 5-7 days for large order, and 7-15 day for OEM.

Why choose Smowell as your ideal supplier?

1. Good quality.

2. Prompt reply.

3. Delivery fast.

4. Factory price.

5. More Than 600 Employees

6. 5-year E-cigarettes Manufacture Experiences.

7. Export to More Than 60 Countries.

8. Experienced Service Team. 

Payment and shipping

1.Products are shipped via EMS/DHL/UPS/Fedex/TNT/HK air mail.

2.We Provide Drop shipping service. 3-7 days delivery upon receiving payment if the quantiy is lower than 1000pcs and it is not customized product.

4.In order to ensure you receive your order tax free upon import, we declare lower value.

5.Shipping via EMS,UPS,Fedex and TNT express usually takes 3~7days dependent on the destination country.

6.Any import charges or fees are buyer responsibility. 

Pre-sale Service:

1. Please tell us your specific requirements when you plane to make an order.

2. We make a P/I (Proforma Invoice) for you.

3. You pay the money to us after you confirm the PI.

4. We deliver the goods after receive the payment.

5. You receive the goods after 3-6 days.

After-sale Service:

1. 12 months warranty

2. Track the order until you get the order;

3. If there is problem product, we will replace the broken ones with good items inyour next order.

Warranty

1)12 months for whole kit.

2) 6 months for accessories.

3) We will offer free replacements in your next order after confirmation by pictures/videos.  

How to order?

Please tell us the specific model, color, battery capacity, and the quantity that you need in the email. After we confirm all the detail information, we will make a PI (Performa invoice) for you to confirm the order.

Any question you can chat me and email to us at any time.

We have different kinds of products, please tell us you demand that save you expensive time, we will provide you the best service and competitive prices, looking forward to your good cooperation!